Helping user organize, align, promise and deliver services in a way that maximizes the value to the enterprise.

Your Role

Dispatchers / Planners

The Router/Dispatcher is on the front line. To keep operations working smoothly, the company must provide tools required to execute and meet business goals. There is pressure to ensure that all of the orders are routed, loaded, and distributed on-time, and to manage last minute changes to deliveries or services. Planning efficient deliveries while balancing customer service is key.

How Can We Make Your Dispatch and Planning Operations Run Smoother?

Pointserve solutions provide the necessary tools to help plan, execute and monitor. Pointserve’s Application Suite includes planning, routing, dispatching and tracking systems designed to make service or delivery operation more efficient. The software allows flexibility to create optimal routes, while balancing customer service needs and time window commitments. Aligning planning and scheduling outputs to business goals results in a reduction in manual re-alignment.

Provide optimal daily routes
Manage exceptions and use decision support tools for dispatch
Utilize real time updates
Improve visibility and accountability of all resources with GPS tracking
Communicate effectively with field resources
Confidently honor your service level agreements