The Executive Dashboard, which is included in Operational Simulation and Analysis capabilities, provides business and operations managers with the information and tools they need to manage and optimize their day-to-day service operations.

Snapshot view of operations

The Executive Dashboard consolidates and presents real-time management level information on all key areas of the client’s distributed service operations, providing a new level of visibility and control. Using the Executive Dashboard, Managers can view operational data including expected operating costs, projected demand forecasts, technician workload distribution, and maps to illustrate the geographical distribution of technicians.

Operational controls

The Executive Dashboard provides managers with the ability to adjust key optimization model parameters in response to real-world issues that may arise in the field. These controls enable managers to rapidly respond to dynamic changes in local conditions (such as bad weather, increasing gas prices, and sick technicians) or revised operational goals (such as reducing mileage costs, overtime, and late arrival penalties). By utilizing Operational Simulation and Analysis technology, the Executive Dashboard allows managers to evaluate multiple scenarios and assess the impact to operations, before deploying changes to the field.

Operational buy-in

By providing broad visibility into service operations and empowering managers with operational controls, the Executive Dashboard encourages buy-in to Pointserve solutions from field managers and technicians, speeding the transition from manual operations to automated, optimized operations.