The building blocks for great solutions.

The Pointserve product suite comprises a comprehensive set of Web-based planning and execution application modules, powered by the company’s advanced Optimization Platform. A range of device-independent mobile clients complements these application modules. Powerful reporting and analysis capabilities, together with a J2EE compliant integration framework, round out the product offering.

Pointserve’s Territory, Resource and Multi-Day Planning modules typically replace ad-hoc spreadsheet-based solutions. Appointment, Resource and Dispatch Management modules are typically integrated into the customer's existing call center and service delivery operations, providing all users with visibility across the service supply chain. Intelligent decision-making is powered by the company’s Optimization Platform. Further operational improvements can be made by tightly coupling field workers via our Mobile Productivity applications.

With Pointserve’s ERO solutions, companies can finally leverage existing infrastructure to optimize their complex, distributed service business processes. The company’s agile, goal-driven economic optimization approach delivers significantly more value than the inflexible, rules-based systems available from our competitors.

In short, Pointserve delivers extraordinary value to its customers.

		Planning Applications Planning Applications allow organizations to optimally plan their service operations through modeling, analyzing and evaluating different “what-if” scenarios based on historical operational data and forecast changes.
		Execution Applications Execution Applications enable enterprises to optimally manage service scheduling and delivery operations, both internally and extended out to suppliers, customers, and business partners.
		Optimization Platform The Optimization Platform provides a full range of advanced forecasting, planning, scheduling and GIS services to the Planning and Execution applications, dynamically balancing supply and demand in the service supply chain in real time.
		Integration Framework The Integration Framework provides open standards based messaging and APIs to support integration with leading enterprise software systems, internally developed systems, web services, and mobile applications.