A world-class Web-based planning and scheduling suite provides the building blocks to super charge your service and delivery operation.

products

The Building Blocks for Great Optimization Solutions

Pointserve’s product suite is highly modular and utilizes the latest open standards such as J2EE and web services. Each module is designed for rapid integration into its existing enterprise software infrastructure to rapidly deliver value. This architecture allows the Company’s customers to implement an entire service delivery solution, deploy individual modules as needed, or implement application functionality as an extension of their existing systems.  Pointserve’s solutions are transforming service enterprises from batch operations with limited visibility, latent analysis, and piecemeal execution to real-time systems with transparent operations.  The solutions typically deliver operational efficiency gains of 15% to 25%, leading to significant revenue growth through improved end-customer retention.  These benefits provide the Company's clients with rapid, tangible return on investment ("ROI"), as well as a compelling competitive advantage in an increasingly aggressive marketplace.

optimizaiton platform graphic

Planning Applications
Planning Applications include Territory Planning, Daily Planning and Multi-Day Planning enabling organizations to optimally plan and route their service or delivery resources through modeling, analyzing and evaluating different “what-if” scenarios based on historical operational data and forecast changes.

Scheduling Applications
Scheduling Applications, including real time optimization and appointment scheduling, provide optimized schedules for internal resources as well as suppliers, customers, and business partners.

Dispatch Management
Provides dispatchers with a management-by-exception decision support environment and a real-time map user interface to handle the distribution, tracking, and management of work orders across both internal and contractor workforces.

Mobile Applications
Enables field-based workers and managers to remotely access required information and maximize productivity, which improves operational efficiencies and customer service levels.

Dashboards and Reporting
Provides operational managers with the ability to easily view a snapshot of their operations, combined with the operational controls needed to rapidly respond to real-world situations. Provides managers with operational reports and more advanced analyses to support informed decision-making.