Pointserve

Combining real world expertise and best practices with the flexibility to configure optimized solutions as unique as your business.

industries / pest management

Pointserve Products Help Pest Management Companies:

Align the number and type of resources to meet your customer’s demands.
Increase the number of services orders per resource.
Dramatically reduce operational costs by creating efficient routes.
Introduce exception management for dispatch and planning.
Introduce Web-based appointment scheduling to increase ease of doing business.
Ensure vehicles are being used efficiently: within-vehicle GPS feed maximizes operational control and dramatically reduces unauthorized vehicle use.
Model the cost of acquisitions and organic growth.

Challenges – The challenges for Pest Management companies include building and retaining the right size team of technicians based on historical business and future growth while considering seasonal trends. The required time to manage staff can keep managers from otherwise growing the business or handling other critical functions. Timely service at an affordable price is the key to winning new business and retaining existing customers. New business comes from quick response to phone calls, understanding your resource capacity, and incorporating more profitable routes.

Solution – Using Pointserve’s Web-based Application Suite, you can gain more control of your service resources, and model specific business requirements. Pointserve's Application Suite is powered by the revolutionary Economic Resource Optimization Platform.

Pointserve’s modular Application Suite delivers solutions as unique as your business. Companies can tailor their solutions by choosing from a variety of software modules and then easily configure the system to meet their unique deployment needs.

The result is that Pointserve’s solutions enable schedulers and technicians to spend more time on value-added tasks, resulting in significant gains such as 20-30% reductions in drive time per job and fewer rework calls. Pointserve solutions have enabled companies to serve nearly 30% more jobs per day without an increase in headcount.

Deployment Options - All of Pointserve’s capabilities can be centrally hosted and delivered in a Software as a Service (SaaS) model - matching costs to benefits or alternatively installed directly in your company’s data center. Pointserve’s modular solution can be purchased as a monthly subscription with minimal up-front charges.