Pointserve

Combining real world expertise and best practices with the flexibility to configure optimized solutions as unique as your business.

industries / healthcare

Pointserve Solutions Help Healthcare Companies:

Improve overall patient care while reducing operating costs.
Reduce administration time in creating delivery schedules.
Provide optimized routes for nurses and DME delivery resources while aligning to economic business goals, driver skills, costs, and service level agreements.

Challenges - The demand for home healthcare services is growing as our population ages and the number of people living with chronic illnesses increases. Healthcare organizations are faced with the difficult challenge of meeting the demand for skilled health care professionals, financial pressures and uncertainty regarding legislation and regulations.

Each patient’s treatment plan has a frequency with which they require visits, and what those visits entail in terms of skills, equipment, duration and timing. Given this information, a set of routes for each day of the planning horizon will be determined. Each route can start and end at the nurse’s home station and will meet the obligations outlined in the treatment plan. Reduce the hours of administrative time required to assign and schedule valuable nursing resources. Let your nurses focus on providing the best patient care.

Solution - Pointserve can help ease this burden with applications that efficiently manage the resource utilization problem through improved nurse and DME delivery routing and scheduling. The Pointserve Application Suite helps with all aspects of home healthcare planning, routing and scheduling including calendar management, creating visibility through multi-day plans, optimally building daily routes and providing real time appointment booking. Hospitals can increase overall patient care while reducing costs by 20% or more.

Every scheduling decision has an economic value that can be considered, from the cost of the resource, consideration of continuity of care, travel time, geographic location, unique skills, language preference or decisions to balance workloads. Pointserve provides you with the power to create unlimited ‘what if’ scenarios to help you consider and model various economic situations.

Deployment Options - All of Pointserve’s capabilities can be centrally hosted and delivered in a Software as a Service (SaaS) model - matching costs to benefits or alternatively installed directly in your company’s data center. Pointserve’s modular solution can be purchased as a monthly subscription with minimal up-front charges.